Ethan Mollick:智能体涌入之后,服务会变好还是变差?
政府和企业很快将面临一个影响深远的选择:AI 智能体克服了过去限制服务获取的种种阻力,发出的请求正越来越多地涌向它们(看这些图表——这已经开始了!)。
两个选项:你会因此让服务变得更差,还是更好? https://t.co/xVDw1G9MIZ
维持现状并不是一个选项。你要么增加额外的阻力(收费、降低服务质量、禁止智能体),要么消除这些阻力(借助 AI 提供更多服务,重新设计工作,让服务更易获取)。论文:https://t.co/6vpiS5Dfwb
对照原文
A consequential choice will be made soon by government and companies as they are increasingly flooded with agentic AI inquiries that overcome the frictions that gated access (see the graphs - it has already started!) Two options: do you make services worse or better as a result? https://t.co/xVDw1G9MIZ
Status quo isn't an option. You can either add additional frictions (adding fees, make services worse, ban agents) or remove them (provide more services with AI help, redesign work to make access easier). Paper: https://t.co/6vpiS5Dfwb


